Your privacy is a fundamental commitment at pee999. This policy explains exactly what personal data we collect, why we collect it, how it is used and stored, and the rights you hold as a registered player on our Bangladesh platform.
Six core privacy principles underpin every data practice at pee999. These are the commitments we make to every registered player.
Every session on pee999 is protected by 256-bit SSL encryption. Data transmitted between your device and our servers — including login credentials, payment details, and personal information — is encrypted at every stage of transit.
pee999 does not sell, rent, or trade your personal data to third-party marketers or advertising networks under any circumstances. Your information is used solely to operate your Account and deliver the services you have requested.
As a pee999 Account holder you have the right to access, correct, and request deletion of personal data we hold about you. Submit a data subject request at any time by contacting [email protected] with your registered username.
pee999 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Account data is deleted or anonymised within a defined period following permanent Account closure.
Identity documents submitted during KYC verification are stored on access-controlled servers, reviewed only by authorised compliance personnel, and never shared with any party other than licensed identity verification service providers engaged by pee999.
pee999 uses cookies and similar tracking technologies to maintain session security, remember user preferences, and generate anonymised analytics that inform platform improvements. Cookie categories, purposes, and opt-out options are detailed in Section 7 of this policy.
This Privacy Policy describes how pee999 collects, processes, stores, and protects the personal data of individuals who access or use the pee999 Platform at pee999.app. It applies to all registered Account holders, visitors browsing the Platform without an Account, and any individual who contacts pee999 through its support channels.
By registering an Account on pee999 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any aspect of this policy, you should discontinue use of the Platform and contact support to close your Account.
This Privacy Policy should be read alongside the pee999 Terms & Conditions, which govern the overall relationship between you and pee999. In the event of a conflict between the two documents solely on a data-related matter, this Privacy Policy shall take precedence.
pee999 collects personal data through several distinct channels. The categories of data collected, and the circumstances under which each category is gathered, are set out below.
Registration Data: When you create a pee999 Account, you provide your full name, date of birth, email address, mobile phone number, and a chosen username. This information is mandatory and is used to create and maintain your Account.
Identity Verification (KYC) Data: To comply with responsible gaming obligations and to process withdrawals, pee999 may request copies of government-issued identification documents (such as a National Identity Card or passport), proof of address, and proof of payment method ownership. These documents are processed by pee999's authorised compliance team and licensed KYC partners.
Financial Transaction Data: Records of all deposits, withdrawals, bonus claims, and wagers placed on pee999 are logged to your Account history. This includes the payment method used (such as bKash, Nagad, Rocket, or Upay), transaction amounts in BDT, timestamps, and transaction reference numbers.
Technical and Device Data: pee999 automatically collects certain technical information when you access the Platform, including your IP address, browser type and version, operating system, device identifiers, screen resolution, referring URL, and session duration. This data is used for security monitoring, fraud prevention, and aggregate analytics.
Communications Data: When you contact pee999 support via email or live chat, the content of your communications and any attachments you provide are stored as part of your Account history for quality assurance and dispute resolution purposes.
Voluntary Responsible Gaming Data: If you choose to activate self-exclusion, deposit limits, or session reminders, pee999 records these preferences and the dates on which they were set or modified. This data is used exclusively to enforce your chosen restrictions.
| Data Category | Examples | Collection Method |
|---|---|---|
| Registration Data | Name, email, date of birth, phone number | Provided by you at signup |
| KYC / Identity Data | National ID, passport, proof of address | Uploaded on request |
| Financial Data | Deposits, withdrawals, wager history | Generated by platform activity |
| Technical Data | IP address, browser, device type | Collected automatically |
| Communications Data | Support chat transcripts, emails | Provided by you via support channels |
| Responsible Gaming Data | Deposit limits, exclusion periods | Set voluntarily by you |
pee999 uses the personal data it collects strictly for the purposes described in this policy. We do not use your data for purposes that are incompatible with those originally communicated to you at the time of collection. The primary purposes for which pee999 processes personal data are as follows:
pee999 processes personal data on one or more of the following legal bases, depending on the nature and purpose of the processing activity:
pee999 does not sell, rent, or disclose your personal data to third parties for commercial or marketing purposes. Personal data is shared with external parties only in the limited circumstances described below, and only to the extent necessary for each specified purpose.
pee999 retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention periods apply:
Once a data retention period expires, pee999 will either securely delete the data, anonymise it so that it can no longer be associated with any individual, or archive it in encrypted cold storage where ongoing legal obligations require preservation.
pee999 uses cookies and similar technologies — including local storage objects and session tokens — to support the operation of the Platform and improve your experience. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain executable code and cannot access other files on your device.
The categories of cookies used on pee999 are as follows:
You may manage cookie preferences through your browser settings. Note that blocking essential cookies may prevent you from logging in or completing financial transactions on pee999. pee999 does not use third-party advertising or tracking cookies for behavioural profiling.
pee999 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include but are not limited to:
Despite these measures, no data security system is impenetrable. In the event of a data breach that is likely to pose a risk to your rights and freedoms, pee999 will notify affected Account holders without undue delay and take all reasonable steps to contain and remediate the incident.
As a player whose personal data is processed by pee999, you hold the following rights with respect to that data. To exercise any of these rights, contact pee999 at [email protected] with your registered username and a clear description of your request.
pee999 will respond to data subject requests within 30 days of receipt. Where a request is complex or involves a large volume of data, this period may be extended by a further 60 days with prior notification to you.
The pee999 Platform is intended exclusively for adults aged 18 years and above. pee999 does not knowingly collect personal data from any individual under the age of 18. If pee999 discovers or has reason to believe that an Account has been created by a person under 18, that Account will be immediately suspended, all associated activity will be voided, and any deposited funds will be returned to the payment source following verification.
If you are a parent or guardian and believe that a minor has registered an Account on pee999 using your payment details or personal information, please contact [email protected] immediately. pee999 will investigate and take appropriate remedial action as a matter of priority.
The pee999 Platform may contain references to game providers, payment partners, and other third-party services. While pee999 selects its partners carefully, this Privacy Policy applies solely to data processed by pee999 itself. Any data you provide directly to a third-party service — for example, during a payment transaction processed through your bKash or Nagad application — is governed by that provider's own privacy policy.
pee999 is not responsible for the data practices of third-party providers and encourages you to review the privacy policies of any external service with which you interact in connection with your pee999 Account.
pee999 reserves the right to update or revise this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, operational practices, or the services offered on the Platform. The effective date displayed in the Hero section of this page and the "Last Reviewed" notice in Section 1 will be updated each time a revision is published.
Where changes to this Privacy Policy are material — meaning they meaningfully alter how your personal data is collected, used, or shared — pee999 will notify active Account holders via the email address registered to their Account prior to those changes taking effect. Minor clarifications or non-material corrections may be published without individual notification.
Your continued use of the pee999 Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised policy, you should discontinue use of the Platform and contact support to close your Account before the revised terms take effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pee999 handles your personal data, please contact the pee999 Data Support team. All privacy-related enquiries are handled with strict confidentiality.
Email: [email protected]
When submitting a privacy-related request, please include your registered Account username, the nature of your request (for example, access, rectification, or erasure), and any relevant details that will help our team locate the data in question. pee999 aims to acknowledge all privacy requests within 48 hours of receipt and to provide a substantive response within 30 calendar days.
Have a question about your data or want to explore what pee999 has to offer? Our support team is available 24/7, the FAQ covers the most common queries, and the full casino awaits whenever you are ready to play.